Gartner Information Technology Research

Gartner Magic Quadrant for Sales Force Automation


Microsoft joins and Oracle as Leaders in the Magic Quadrant for Sales Force Automation.

Published: 28 July 2010

ID: G00205369

Analyst(s): Robert P. Desisto

Table Of Contents
  • Market Overview
    • Market Definition/Description
  • Inclusion and Exclusion Criteria
    • Added
    • Dropped
  • Evaluation Criteria
    • Ability to Execute
    • Completeness of Vision
  • Leaders
  • Challengers
  • Visionaries
  • Niche Players
  • Vendor Strengths and Cautions
    • Act! By Sage
    • CDC Software (Pivotal Sales)
    • Cegedim Dendrite
    • FrontRange Solutions (GoldMine)
    • Landslide
    • Maximizer Software
    • Microsoft Dynamics CRM
    • NetSuite
    • Oracle's Siebel CRM
    • Oracle CRM On Demand
    • Sage SalesLogix
    • SageCRM
    • SAP
    • SugarCRM
  • Ability to Execute
  • Completeness of Vision

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