Gartner Research

Enterprise Architecture Process and Framework; CIO Desk Reference Chapter 9, Updated Q4 2011

Published: 31 October 2011


The Gartner Enterprise Architecture (EA) Process Model described in this chapter represents the foundation on which Gartner EA research is described. This provides a visual basis for thinking about the process by which successful EA programs are created and maintained. EA is a process discipline. Done well, it becomes an institutionalized part of how organizations make decisions to direct their investments so that the organization strategy can be realized. The EA process bridges the gap that otherwise exists between business strategy and technology implementation. High-performing organizations are process-disciplined. In turn, every high-performing process must be defined, documented, have process owners and be closed-loop with governance in place. The Gartner EA Process Model has been synthesized from best-practice research to document the EA process in the form of a high-level model.

Included in Full Research

  • Overview
  • Five Ways CIOs Can Use EA
    • Reduce Costs via Better Efficiency
    • Retain Customers by Improving Services and Products
    • Create a Shared-Services Organization (Lower Costs, Increase Consistency)
    • Improve Information Sharing
    • Innovation Through Enterprise Architecture
    • A Disciplined Approach for Managing IT Value Creation
  • Enterprise Context
    • Integrating Viewpoints to Communicate the Enterprise Vision
    • Developing Anchor Models (Business Anchor Model, Conceptual Process Model, Conceptual Information Model)
    • Developing Road Maps to Communicate Enterprise Architecture Change
  • Governing EA
    • EA Assurance
    • Enforcement Through Positive Enforcement
    • Waiver Management
    • The EA Team's Involvement in Projects
  • Thirteen Worst EA Practices
    • No Link to Strategic Planning and Budget Process
    • Strict Following of EA Frameworks
    • Overstandardization
    • Analysis Paralysis
    • Lack of Business Focus
    • ‘Ivory Tower’ Approach
    • Lack of Open Communication
    • Lack of a Feedback Loop
    • Technology Driving the Architecture
    • Technical Talent and Skill Set
    • Tools Driving EA
    • Focusing on the Current State First, or Primarily
    • ‘We're Done’
  • Conclusions
    • CIO Call to Action
    • Conclusions


Scott Bittler Betsy Burton Nicholas Gall Colleen Young

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