Gartner Research

Market Insight: Service Delivery Platform Market Overview and Strategic Scorecard for Vendors, 2013

Published: 31 May 2013

ID: G00248626

Analyst(s): Martina Kurth


Driven by an Internet-oriented service experience, service delivery platforms are evolving toward architectures that enable service innovation and improve customer experience. This report offers the CxOs of communications service providers guidance on their strategic sourcing decisions for SDPs.

Table Of Contents


  • Strategic Scorecard for SDP Vendors, 2013
    • Scope and Methodology of the Study
    • Definition
    • Scorecard Criteria
  • Overall Evaluation of SDP Vendors, 2013
    • Market Conditions
    • The Most Important Changes in the SDP Market for 2013
    • Summary of the Scoring Criteria
  • Detailed Analysis of Individual Vendors' SDP Products and Services, 2013
    • Alcatel-Lucent
    • Ericsson
    • HP
    • Huawei
    • IBM
    • Nokia Siemens Networks
    • Oracle

Background and Context

The Impact

  • Evolution of the SDP as Service Enabler
  • SDP as an Architectural Principle
  • New SDP Buying Centers


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