Published: 10 September 2013
Summary
Hundreds of companies have relied on Gartner's sales and operations planning four-stage maturity model to assess and improve business performance. This research introduces a five-stage model that reflects the same principles, but provides more granular description and advice for each stage.
Included in Full Research
- Introduction
- A Refresher on the Four-Stage S&OP Model
- The New Five-Stage S&OP Maturity Model
- Stage 1: React
- Stage 2: Anticipate
- Stage 3: Integrate
- Stage 4: Collaborate
- Stage 5: Orchestrate
- Leveraging the S&OP Five-Stage Model to Reach Higher Maturity Levels
Overview
Key Findings
Building end-to-end visibility in a company’s internal supply chain is a prerequisite to creating a demand-driven S&OP process.
Gartner’s five-stage maturity model details the defining characteristics of each of the stages along the S&OP journey — react, anticipate, integrate, collaborate and orchestrate.
Recommendations
Realize that your company's maturity level has not changed as a result of the new model.
Utilize the five-stage model to set direction, demonstrate progress and crystalize the challenges that the company must overcome to reach and sustain higher maturity levels.
Rely on the five-stage model to emphasize the internal functional alignment required to become a demand-driven,
Clients can log in to view the entire
document.