Gartner Research

Introducing the Five-Stage Sales and Operations Planning Maturity Model for Supply Chain Leaders


Hundreds of companies have relied on Gartner's sales and operations planning four-stage maturity model to assess and improve business performance. This research introduces a five-stage model that reflects the same principles, but provides more granular description and advice for each stage.

Published: 10 September 2013

ID: G00253499

Analyst(s): Noha Tohamy Debashis Tarafdar Jan Kohler Marko Pukkila

Table Of Contents


  • Introduction
  • A Refresher on the Four-Stage S&OP Model
  • The New Five-Stage S&OP Maturity Model
    • Stage 1: React
    • Stage 2: Anticipate
    • Stage 3: Integrate
    • Stage 4: Collaborate
    • Stage 5: Orchestrate
  • Leveraging the S&OP Five-Stage Model to Reach Higher Maturity Levels

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