Gartner Research

Taming the Digital Dragon: The 2014 CIO Agenda

Published: 31 December 2013


In 2014, CIOs must transition to a new era of enterprise IT — an era of digitalization that impacts strategy, leadership, structure, talent and financing. They must build digital leadership and bimodal capability, while renovating the core of IT and otherwise preparing for the digital future.

Included in Full Research

  • Key Question
  • Opportunities and Challenges
  • How This Report Will Help
  • Welcome to the third era of enterprise IT
  • Create powerful digital leadership
  • Renovate the core
  • Build bimodal capability
  • Business as usual, with a shift to growth
  • The digital dragon is upon us, and most companies aren't ready
  • We are entering a third era of enterprise IT
  • Taming the digital dragon necessitates a three-part response
  • Progressing to the third era of IT requires an emphasis on leadership
  • Recognize digital leadership as distinct from IT leadership
  • Understand the role of the chief digital officer
  • Build a digitally savvy C-suite
  • Technology priorities reveal two complementary goals
  • Renovate all aspects of the core
  • Deploy the public cloud to support agility
  • Escape partner relationships that aren't working for you
  • A single mode of IT is not enough
  • Agile software development is helpful but not enough
  • Competing in a digital world requires completing your bimodal capability
  • BBVA implements a sophisticated multicloud vision
  • Channel 4 is working with small partners to drive innovation
  • IPC makes a commitment to agile
  • Jollibee Foods uses a mature hybrid-cloud approach
  • Digital leadership transforms Miroglio Group
  • Priority Health sees speed of response as vital in uncertain times
  • Seoul National University Bundang Hospital goes fully digital to replatform its health systems and services
  • Tesco is innovating with suppliers
  • Universidad Tecnologico de Monterrey takes higher education from "nano-collaboration" to "hyperconnection"
  • Yum Brands recognizes the importance of the CIO-CDO role


Graham Waller Dave Aron

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