Gartner Research

Find the Best Approach to Decision Management

Published: 26 February 2014

ID: G00257676

Analyst(s): W. Roy Schulte , Lisa Kart, Teresa Jones


Business analysts should approach decision management differently from business intelligence reports, data discovery and predictive analytics. They should also be aware of the wide variety of algorithms and tools that are appropriate for decision management.

Table Of Contents
  • Key Challenges



  • Use Systems With Predefined Decision Models to Make Nontrivial, Repeatable Decisions
  • Use Decision Support Approaches for Decisions That Require Both Analytics and Human Judgment
  • Choose Algorithms and Tools According to the Nature of the Decisions to Be Made
    • Rule-Based
    • Predictive-Based
    • Optimization
    • Complex-Event Processing
  • Packaging

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.