Gartner Research

Used-Hardware Resellers Offer Hardware and Support Cost Savings

Published: 05 February 2015

ID: G00270507

Analyst(s): Eric Goodness , Christine Tenneson

Summary

IT procurement professionals are increasingly evaluating used-hardware resellers and third-party maintenance providers to reduce costs and extend the functional life of IT assets. This is a viable strategy, but some risks must be identified and assessed early in the procurement cycle.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Enterprises seek used hardware for benefits such as cost savings and reduced lead times, requiring IT procurement professionals to assess when used hardware will be most effective
  • Enterprises seek hardware support services from used-hardware resellers and TPM providers for benefits such as cost savings, requiring IT procurement professionals to assess where these services will be most effective
  • There are risks when using used-hardware resellers or TPM providers, which IT procurement professionals must identify and assess early in the purchasing cycle

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