Gartner Research

Market Trends: Voice as a UI on Consumer Devices — What Do Users Want?

Published: 02 April 2015

ID: G00272634

Analyst(s): Werner Goertz , Meike Escherich

Summary

By 2018, 30% of our interactions with technology will be through "conversations" with smart machines. Product leaders at technology and service providers need to invest now to improve currently limited voice interfaces.

Table Of Contents

Introduction

Market Trend

  • By 2018, 30% of Our Interactions With Technology Will Be Through "Conversations" With Smart Machines
  • Market Structure Trend
    • Voice — The Natural Evolutionary Step for Human-Machine Interactions
  • Buyer Trend
    • Consumers Expect Voice-Driven Interfaces on Their Devices
  • Technology Trend
    • Voice Interfaces — Mainstream Adoption by the Turn of the Decade?

Contrarian View

  • Voice Won't Progress Past Database Searches and Simple Commands

Vendors to Watch

  • Top Cloud Providers' Push for Progress
    • The Technology Scale Challenge

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client