Gartner Research

Market Trends: Voice as a UI on Consumer Devices — What Do Users Want?

Published: 02 April 2015

ID: G00272634

Analyst(s): Werner Goertz, Meike Escherich


By 2018, 30% of our interactions with technology will be through "conversations" with smart machines. Product leaders at technology and service providers need to invest now to improve currently limited voice interfaces.

Table Of Contents


Market Trend

  • By 2018, 30% of Our Interactions With Technology Will Be Through "Conversations" With Smart Machines
  • Market Structure Trend
    • Voice — The Natural Evolutionary Step for Human-Machine Interactions
  • Buyer Trend
    • Consumers Expect Voice-Driven Interfaces on Their Devices
  • Technology Trend
    • Voice Interfaces — Mainstream Adoption by the Turn of the Decade?

Contrarian View

  • Voice Won't Progress Past Database Searches and Simple Commands

Vendors to Watch

  • Top Cloud Providers' Push for Progress
    • The Technology Scale Challenge

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