Gartner Research

How to Make Collaboration Work With Gartner's ACME Framework

Published: 26 May 2016

ID: G00298496

Analyst(s): Mike Gotta , Nikos Drakos


Effective collaboration depends on a balanced mixture of common context, motivation and enabling technology for each type of collaborative activity. We introduce the ACME framework to help digital workplace and IT leaders boost the effectiveness of collaboration initiatives.

Table Of Contents
  • Key Challenges


  • Activity: Design Your Collaboration Initiatives Around the Specific Requirements of Each Type of Collaborative Activity
  • Context: Highlight Common Context When It Exists; Create It When It Doesn't
  • Motivation: Boost the Motivation to Collaborate by Adjusting Team Management Styles, by Highlighting Relevance to Individual Work, and by Activating Social Mechanisms
  • Enabling Technology: Choose Technology Based on Fitness for Purpose Against Each Activity, but Rationalize and Integrate for Network Effects (Without Drowning in "Noise")
  • Putting It All Together: Activities, Context, Motivation, Enabling Technology (ACME)

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