Gartner Research

The Benefits and Realities of the Healthcare Provider CIO's Quest for EHR Value Delivery

Published: 17 January 2017

ID: G00320430

Analyst(s): Mike Jones , Thomas J. Handler, M.D.


Following an EHR's expensive, disruptive and difficult implementation, CIOs are under significant pressure to produce tangible financial return from the investment. HDO CIOs can use the approach and the tables in this research to see where opportunities exist to leverage value from the EHR.

Table Of Contents


  • Introduction
  • Perspective on Benefits
  • A Hierarchy of Value
  • Categories of EHR Benefits
    • Reduced Labor
    • Reduced Resource Use in General
    • Reduced Resource Use From Clinical Decision Support
    • Higher Value Care Delivered
    • Data Provided for Analytics
    • Overall Organizational Effectiveness
  • Realities of EHR Benefits
    • Financial Accounting of EHR Benefits
    • Challenges With Assessing EHR Benefits
  • Capturing EHR Value

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