Gartner Research

Information as a Second Language: Enabling Data Literacy for Digital Society

Published: 09 February 2017

ID: G00300137

Analyst(s): Valerie Logan


Digital society demands of its citizens data literacy, developed for competitive advantage and agility. Data and analytics leaders must follow the example of English as a second language (ESL) and treat information as the new second language of business, government, communities and our lives.

Table Of Contents
  • Key Challenges



  • Cultivate ISL Across Business and IT Stakeholders
  • Drive and Sustain Improvements to Your Organization's Data Literacy
    • Do You "Speak Data"?
    • What We Have Is a Failure to Communicate
    • Setting Up an ISL Proof of Concept
    • ISL Training and Development Programs
  • Change the Way You and Others Interact With Leaders, Stakeholders and Peers by "Speaking Data"

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