Gartner Research

How to Select the Intranet Foundation for Your Digital Workplace

Published: 29 March 2017

ID: G00319963

Analyst(s): Jim Murphy


Application leaders supporting digital workplace initiatives face a dizzying array of options for use as the technological foundation of an intranet. This guide will help you select an intranet technology that suits your organization's goals and cultural characteristics.

Table Of Contents
  • Key Challenges



  • Identify Desirable Intranet Outcomes That Support Business Goals by Gathering Insight From, and Encouraging Consensus Among, Business Stakeholders and Employees
  • Determine the Capabilities and Characteristics Required to Accomplish Business Outcomes by Creating a Capabilities Model Independent of Vendors and Products
    • User Interaction
    • Development and Administration
    • Context Sensing and Context Delivery
  • Establish a Durable Digital Workplace Intranet by Choosing the Foundation That Best Matches Your Required Capabilities and Characteristics
    • Use This Document to Guide Your Intranet Technology Decisions
    • Web and Digital Platforms
    • Packaged Intranets
    • Business Applications and Suites

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