Published: 22 March 2017
Summary
The 2017 worldwide IT services market is forecast to grow 2.3% in U.S. dollars (4.6% in constant currency). Digital business, intelligent automation services, and service optimization and innovation drive growth. Expected U.S. government policy shifts will add short-term growth to the U.S. market.
Included in Full Research
- Overview
- Companion Documents
- U.S. Policy Direction Shift to Impact the IT Services Market
- Consulting and Implementation: Digital Projects Are Key Drivers of Growth
- ITO: Intelligent Automation Services Will Have No Visible, Direct Correlation to Decreased Pricing Until 2018
- BPO: Prolonged Uncertainty Due to RPA and Artificial Intelligence Options
- Product Support Services
- Consulting and Implementation
- ITO
- BPO
Analysts:
David Ackerman,
Susanne Matson,
Allie Young,
Mika Rajamaki,
Ed Anderson,
Cathy Tornbohm,
Gregor Petri,
Sandra Notardonato,
Fred Ng,
Arup Roy,
Patrick Sullivan,
Sid Nag,
TJ Singh,
Susan Tan,
Julie Short,
Tina T. Tang,
Christine Tenneson,
Jacqueline Heng,
Helen Huntley,
Dean Blackmore,
Gianluca Tramacere