Gartner Research

Eight Dimensions of Business Ecosystems Enable the Digital Age

Published: 12 April 2017

ID: G00273589

Analyst(s): Betsy Burton , Marcus Blosch , Kristin Moyer , Hung LeHong


Digital business drives dramatic changes in organizations' business ecosystems, making them larger, more complex and essential to strategy. CIOs must work with internal peers and ecosystem partners to design their future business ecosystem and use it to inform their business and technology strategy.

Table Of Contents


  • Dimension 1: Ecosystem "Strategy"
  • Dimension 2: Degree of "Openness"
  • Dimension 3: Engagement of Diverse "Participants"
  • Dimension 4: Types of "Relationships"
  • Dimension 5: Form of "Value Exchange"
  • Dimension 6: Diversity of "Industries"
  • Dimension 7: "Complexity" of Multiple Ecosystems
  • Dimension 8: "Technologies"
  • Bottom Line

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