Gartner Research

Improve Search to Deliver Insight

Published: 23 May 2017

ID: G00326323

Analyst(s): Stephen Emmott , Whit Andrews


Search is an essential part of the digital workplace, whose value to the business is poorly understood and often undocumented. Application leaders responsible for enterprise search in the digital workplace should review their current solution to improve what they have or choose something new.

Table Of Contents
  • Key Challenges



  • Reframe the Challenge by Introducing Use Cases for Insight Engines
  • Review Your Current Solution Against One Business Challenge
  • Commit to Continuous Improvement With Dedicated Staff
    • Continuous Improvement
    • Dedicated Staff
  • Set Expectations for Deployment
    • Multidisciplinary Team
    • Duration

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