Gartner Research

Improve Search to Deliver Insight

Published: 23 May 2017

ID: G00326323

Analyst(s): Stephen Emmott , Whit Andrews

Summary

Search is an essential part of the digital workplace, whose value to the business is poorly understood and often undocumented. Application leaders responsible for enterprise search in the digital workplace should review their current solution to improve what they have or choose something new.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Reframe the Challenge by Introducing Use Cases for Insight Engines
  • Review Your Current Solution Against One Business Challenge
  • Commit to Continuous Improvement With Dedicated Staff
    • Continuous Improvement
    • Dedicated Staff
  • Set Expectations for Deployment
    • Multidisciplinary Team
    • Duration

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.