Gartner Research

Maturing the IT Asset Management Discipline Primer for 2017

Published: 20 July 2017

ID: G00333257

Analyst(s): Victoria Barber, Rob Schafer

Summary

The time for IT asset management is now. The onslaught of change driven by digital business and its component assets is making a robust, dynamic and well-funded ITAM discipline a strategic imperative for sourcing and vendor management leaders — and a success prerequisite for digital business.

Table Of Contents

Scope

Analysis

  • Top Challenges and How Gartner Can Help
    • What is the best way to build a robust, dynamic ITAM discipline that articulates the business value of technology assets that are increasingly in the cloud and integrated with operational technologies?
    • What are the SAM policies and processes required, and which stakeholders must be engaged to deliver and communicate effective SAM?
    • What is the best way to manage the audit process, and engage effectively with software vendors and third-party auditors?
    • What are best practices for identifying which technology hardware assets to track, and how to track them?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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