Gartner Research

Helping Logistics Leaders Define Their Transactional, Preferred and Strategic 3PL Relationships

Published: 24 July 2017

ID: G00324437

Analyst(s): James Lisica, David Gonzalez, Courtney Rogerson, Greg Aimi

Summary

Supply chain leaders responsible for logistics are always seeking to drive more value from their 3PL relationships. What they often lack is a relationship framework that encompasses the relationship types and benefits. This research sets out that framework and guides leaders on how to apply it.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Define and Set Out Clear Definitions for Each 3PL Relationship Segment
  • Decide Which 3PLs Have the Capacity, Capability and Culture to Become a Strategic Partner
  • Establish Realistic Service and Cost Expectations for Third-Party Logistics Providers and Partners

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