Gartner Research

Helping Logistics Leaders Define Their Transactional, Preferred and Strategic 3PL Relationships

Published: 24 July 2017

ID: G00324437

Analyst(s): James Lisica , David Gonzalez , Courtney Rogerson , Greg Aimi


Supply chain leaders responsible for logistics are always seeking to drive more value from their 3PL relationships. What they often lack is a relationship framework that encompasses the relationship types and benefits. This research sets out that framework and guides leaders on how to apply it.

Table Of Contents
  • Key Challenges



  • Define and Set Out Clear Definitions for Each 3PL Relationship Segment
  • Decide Which 3PLs Have the Capacity, Capability and Culture to Become a Strategic Partner
  • Establish Realistic Service and Cost Expectations for Third-Party Logistics Providers and Partners

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