Gartner Research

Market Guide for AIOps Platforms

Published: 03 August 2017

ID: G00322184

Analyst(s): Pankaj Prasad , Will Cappelli, Colin Fletcher


AIOps platforms combine big data and machine learning functionality to support IT operations. I&O leaders should begin the deployment of such platforms to enhance performance monitoring now, but plan extension to service desk and automation over the next five years.

Table Of Contents

Market Definition

Market Direction

Market Analysis

Representative Vendors

Market Recommendations

  • Ensure Success in the Deployment of AIOps Functionality Incrementally by Adopting an Incremental Approach That Focuses on Historical Data
  • Select AIOps Platforms Capable of Supporting a Broad Range of Historical and Streaming Data Types
  • Choose Tools Offering the Ability to Incrementally Deploy the Four Phases of IT-Operations-Oriented Analytics and Machine Learning

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