Gartner Research

How to Build an Ideal Performance Monitoring Dashboard

Published: 15 September 2017

ID: G00334612

Analyst(s): Sanjit Ganguli , Pankaj Prasad , Vivek Bhalla


I&O leaders managing IT operations teams often struggle with multiple uncoordinated dashboards that fail to optimally aid proactive monitoring and root cause analysis. Use this research to build the ideal monitoring dashboard framework to span across the different personas and domain silos.

Table Of Contents
  • Key Challenges



  • Establish a Five-Level Dashboard Hierarchy That Appeals Across Domain Silos and Teams (IT and Beyond)
  • Populate Each Dashboard With Relevant Data From Across the Monitoring Spectrum
    • Level No. 1: Top-Level Dashboard
    • Level No. 2: Triage Dashboard
    • Level No. 3: Dependency-Mapping Dashboard
    • Level No. 4: Infrastructure Drill-Down Dashboard
    • Level No. 4: Network Drill-Down Dashboard
    • Level No. 4: Application Drill-Down Dashboard
    • Level No. 5: Access to Raw Data

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