Gartner Research

How to Enable Self-Service Analytics and Business Intelligence: Lessons From Gartner Award Finalists

Published: 05 October 2017

ID: G00331768

Analyst(s): Carlie Idoine , Cindi Howson

Summary

Gartner's Data and Analytics Summit 2017 Excellence Award finalists demonstrate best practices in the implementation of self-service analytics and BI. They show that, for data and analytics leaders, enabling self-service involves far more than the provision of easy-to-use tools.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Focus Self-Service Analytics and BI Initiatives on Business Outcomes by Aligning Them With Prioritized Organizational Goals and Capturing Anecdotes About Measurable Benefits and Successes
    • Business Problem
    • Data and Analytics
    • Benefits
    • Lessons Learned
    • Recommendations
  • Foster Trust Between IT and Business Users by Involving Business Staff Throughout the Process of Designing, Developing and Supporting Self-Service
    • Business Problem
    • Data and Analytics
    • Benefits
    • Lessons Learned
    • Recommendations
  • Support Business Users' Data and Analytics Innovations and Productivity by Taking a Flexible, Light Approach to Data and Analytics Governance
    • Business Problem
    • Data and Analytics
    • Benefits
    • Lessons Learned
    • Recommendations
  • Equip Business Users for Self-Service Analytics Success by Developing a Complete Engagement Plan
    • Business Problem
    • Data and Analytics
    • Benefits
    • Lessons Learned
    • Recommendations

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