Gartner Research

Boticario Group Transforms the Traditional CIO and IT Roles into a Value-add Entity to Foster Collaboration with the Rest of the Business

Published: 04 October 2017

ID: G00343860

Analyst(s): Jennifer Mitchell , Tomas Nielsen , Jan-Martin Lowendahl , Chris Howard , Andy Rowsell-Jones

Summary

The Boticario Group CIO is an innovator who transformed his IT organization. He changed the CIO role and reworked how IT collaborated with business to achieve results. He developed a program that decreased time to market and formed a business partner team as a single point of contact with clients.

Table Of Contents

Case Study

  • Reshaping the IT Organization
  • Showing Results

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