You can't improve your software development processes if you can't objectively determine whether change has been successful. Technical professionals responsible for software development must be metrics-driven and learn to use the metrics gathering techniques that drive modern development practices.
The Gartner Approach
The Guidance Framework
- Understand the Importance of Metrics
- Collect Your Metrics
- Step 1: Assess Your Project's Business Value and Risk Tolerance Levels
- Step 2: Assess Your Culture
- Step 3: Assess Your Processes
- Step 4: Assess Your Supportive Infrastructure
- Step 5: Assess Your Architecture Design Maturity
- Step 6: Assess Your Development and Test Maturity
- Establish a Baseline
- Select a Pilot Project and Initiative
- Report and Refine
Risks and Pitfalls
- Teams Don't Properly Define Metrics
- Teams Cherry-Pick or Avoid Metrics
- Teams Don't Analyze Metrics Properly
- Teams Don't Periodically Re-establish Baselines
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