Gartner Research

Choose the Right Metrics to Drive Your Agile, DevOps and Continuous Delivery Initiatives


You can't improve your software development processes if you can't objectively determine whether change has been successful. Technical professionals responsible for software development must be metrics-driven and learn to use the metrics gathering techniques that drive modern development practices.

Published: 04 October 2017

ID: G00320805

Analyst(s): Sean Kenefick

Table Of Contents

Problem Statement

The Gartner Approach

The Guidance Framework

  • Prework
    • Understand the Importance of Metrics
  • Collect Your Metrics
    • Step 1: Assess Your Project's Business Value and Risk Tolerance Levels
    • Step 2: Assess Your Culture
    • Step 3: Assess Your Processes
    • Step 4: Assess Your Supportive Infrastructure
    • Step 5: Assess Your Architecture Design Maturity
    • Step 6: Assess Your Development and Test Maturity
  • Follow-Up
    • Establish a Baseline
    • Select a Pilot Project and Initiative
    • Report and Refine

Risks and Pitfalls

  • Teams Don't Properly Define Metrics
  • Teams Cherry-Pick or Avoid Metrics
  • Teams Don't Analyze Metrics Properly
  • Teams Don't Periodically Re-establish Baselines

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