Gartner Research

Predicts 2018: New Channels, AI and IoT Shape Future Digital Commerce Strategies

Published: 04 December 2017

ID: G00341873

Analyst(s): Mike Lowndes , Christina Klock , Jason Daigler , Sandy Shen , Penny Gillespie , Gene Alvarez


Artificial intelligence, marketplaces and IoT commerce are influencing both customers and digital commerce strategies. Application leaders responsible for digital commerce technologies must develop strategies and implement technologies to manage emerging approaches for successful digital commerce.

Table Of Contents


  • What You Need to Know
  • Strategic Planning Assumptions
    • Replay Prediction
  • A Look Back

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