Gartner Research

Use Chargeback and Chargeforward to Transform Business Stakeholder Relationships

Published: 22 December 2017

ID: G00341431

Analyst(s): Stewart Buchanan


Chargeback is often a source of contention between IT executives and business leaders, but it need not be. CIOs can use chargeback to transform their team's relationships with business stakeholders, improve financial transparency, and gain additional funding.

Table Of Contents
  • Key Challenges



  • Start by Reviewing Current Business Funding and IT Budgeting Methodologies to Identify Opportunities for Improvement
    • Don't Be Discouraged by the Past
    • Get It Right This Time
    • Chargeforward
  • Ensure That IT Staff Are Completely Prepared by Testing Their Readiness to Change Chargeback Methodology and Model
    • Test the Model Internally
    • Create Alternatives
  • Develop Chargebacks to Meet Regulatory Requirements and Pass Tax Audits by Complying With Standards Such as Transfer Pricing
    • Improve Tax Transparency

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