Gartner Research

How to Cultivate Effective 'Remote Work' Programs

Published: 16 January 2018

ID: G00350370

Analyst(s): Carol Rozwell


In an effort to reduce the cost of office space, application leaders often encourage employees to work remotely. However, if the emphasis is only on freeing up space, then these efforts will fail. This research describes the essential first steps of creating remote work programs.

Table Of Contents
  • Key Challenges



  • Establish a Trust Foundation by Empowering Both Employees and Managers to Be Effective in Remote Work Scenarios
    • The Power of Authority
    • The Power of Accountability
    • The Power of Affiliation
  • Determine What Work Lends Itself to a Remote Model by Analyzing Responsibilities and Tasks
  • Prepare Employees for Remote Work Demands by Setting Accurate Expectations and Enabling Supportive Interactions
  • Stress-Test Your Technology Infrastructure to Determine Its Capability to Support Remote Work

Case Study

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