Gartner Research

Three Rules When Using AI to Add Value to Your IoT Smart Cities

Published: 29 March 2018

ID: G00348452

Analyst(s): Milly Xiang


AI adds tremendous value to IoT, but it is still a long way from having a technical, legal, economic and political environment to dramatically impact smart city IoT use cases. Government CIOs developing smart city strategies should exploit AI progressively to balance benefits and risks.

Table Of Contents
  • Key Challenges



  • Rule 1: Manage and Exploit Over Time
    • Prioritize on High-Value IoT Use Cases for Both Governments and Citizens
    • Establish the Starting Point Based on AI Technology Maturity
  • Rule 2: Look Beyond Technology
    • Ally AI Deployment to Drive IoT Productivity in Solving Government/City Challenges
    • Manage AI Implementations Across Government Organizational Boundaries for Maximum Results
  • Rule 3: Build a Positive First Experience
    • Set Realistic Expectations on AI With Municipal and Departmental Leaders
    • Manage Risks of AI Technology Immaturity and IoT Data Sensitivity

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