Gartner Research

Motivating the Unmotivated

Published: 14 June 2018

ID: G00335888

Analyst(s): Diane Berry , Lily Mok


The successful digital organization that is poised to scale needs a highly motivated, digital-ready workforce. CIOs are often challenged to motivate the current workforce to adapt to new roles and acquire new skills and competencies. Gartner provides guidance on how to motivate the unmotivated.

Table Of Contents
  • Key Challenges



  • Maintain a Pulse on Motivation Levels to Identify the Factors That Are Demotivating the IT Workforce
  • Use a Combination of Extrinsic and Intrinsic Motivators, With a Focus on Intrinsic Motivators, to Increase Motivation Levels
  • Train Managers to Know Their Staff as Individuals, to Effectively Coach and Develop Them, and Show That They Are Valued for Their Contributions
    • 1. Make Time/Get to Know Your People as People
    • 2. Coach and Develop Employees
    • 3. Show You Value Your Employees

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