Gartner Research

Solution Path for Enabling Governance of Public Cloud Computing

Published: 13 June 2018

ID: G00342719

Analyst(s): Douglas Toombs


As organizations continue to adopt cloud computing, many realize that established IT governance practices can't cope with the more dynamic nature of cloud. This solution path provides guidance to technical professionals on adapting governance of cloud computing throughout the organization.

Table Of Contents

Problem Statement

Solution Path Diagram

Solution Path

  • Step 1: Form Governance Team and Document Goals
    • Build Governance Team
    • Assess Current Operating Model
    • Validate Target Future State
  • Step 2: Define Strategy and Policy Positions
    • Develop Cloud Strategy
    • Define Governance Principles
    • Determine Self-Service Goals
  • Step 3: Implement Programmatic Controls ("Guardrails")
    • Identity Controls
    • Role-Based Access and Cloud Policy Controls
    • Financial Controls
  • Step 4: Develop Policies for Business Units ("Guidelines")
    • Establish Support Channels
    • Define Operations Standards and Develop Memorandum of Understanding
    • Review Shadow IT Operations
  • Step 5: Assess Compliance and Plan Adjustments
    • Audit Compliance and Performance
    • Evaluate Effectiveness and Document Improvement Options

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