Gartner Research

API Mediation Is the Key to Your Multiexperience Strategy

Published: 23 July 2018

ID: G00353820

Analyst(s): Marty Resnick , Mark O'Neill , Jason Wong , Elizabeth Golluscio


Multiexperience development enables fit-for-purpose apps across multiple touchpoints, built on loosely coupled back-end services exposed through APIs. Application leaders must adopt an API mediation layer to enable this architecture, including API management, as well as iPaaS and/or ESBs.

Table Of Contents
  • Key Challenges



  • Create "Inner APIs" by API-Enabling Existing Systems
  • Create "Outer APIs" Using API Mediation
    • Choose the Most Appropriate Tools to Deliver and Manage Your Outer APIs
    • Adopt a Best-of-Breed Approach, Using Products Together If Necessary
  • Adopt Enterprisewide API Product Management

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