Gartner Research

Hype Cycle for Life Insurance, 2018

Published: 24 July 2018

ID: G00338730

Analyst(s): Kimberly Harris-Ferrante


Innovation in the life insurance industry is slowly accelerating, as leaders leverage new technologies to improve their businesses. CIOs must go beyond incremental improvements to focus on innovation and transformation of processes and business models for maximum long-term ROI.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Comprehensive Digital Life Insurance Platforms
    • Behavioral Analytics
    • Facial Analytics
    • Agent-Carrier Collaboration
    • Genomics
    • Digital Life Vault
    • Epigenetics
    • Reward and Loyalty Platforms
    • Digitally Engineered Underwriting
    • Electronic Health Records
    • Life-Event-Based Products
    • Digital First Insurance Startups
    • Roboadvisors
  • At the Peak
    • Quantified Self
    • Digital Sales Platform
    • Life Insurance Fraud Analytics
    • Case Management Solutions
  • Sliding Into the Trough
    • Life Insurance Policy Administration/Management SaaS
    • Wearables
    • Agency CRM SaaS
    • Insurance Data Models
    • Next-Generation Portals
    • Life Insurance Closed-Book BPO
    • Distribution Management Solutions
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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