Gartner Research

Digital Business Maturity Model: 9 Competencies Determine Maturity

Published: 24 October 2018

ID: G00324906

Analyst(s): Partha Iyengar


CIOs need to assess the maturity of their digital business initiatives to understand where they stand in their industry’s competitive landscape, and to address shortcomings. The Gartner Digital Business Maturity Model described in this research provides that quantitative assessment.

Table Of Contents



  • Elements of the Maturity Model
    • Digital Business Maturity Model
    • Nine Competencies That Define Digital Business Maturity
  • Interpreting the Maturity Model Scores for Each Competency
  • Summary

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