Gartner Research

How to Build a Digital Business Technology Platform

Published: 26 November 2018

ID: G00375907

Analyst(s): Bill Swanton


CIOs cannot buy a digital platform, so they must build one themselves. This report shows how to design for the initial use cases, build “sense, decide and act” capabilities, and prepare for obstacles and continual change, while integrating systems and adding new technologies.

Table Of Contents
  • Key Challenges



  • Architect the Initial Digital Business Technology Platform
    • Recommendations
    • Build the Capability to Sense, Decide and Act
    • Sense
    • Decide
    • Act
    • Recommendations
  • Prepare for Obstacles and Design for Change
    • Recommendations

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