Gartner Research

Software Asset Management for the Cloud: Consumption Management and Optimization Take Center Stage

Published: 28 November 2018

ID: G00366656

Analyst(s): Stephen White , Ryan Stefani


Digital initiatives are fueling cloud service adoption, making their metering, management and optimization an inescapable need. Sourcing, procurement and vendor management leaders should include cloud services within the scope of SAM to eliminate wasteful consumption and minimize noncompliance.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Dramatic Growth in Cloud Adoption Requires Modernization of the SAM Discipline
    • Success Prerequisite: Reliable Usage Data
    • Success Dependency: Resources, Skills and Responsibilities
  • Provisioned Yet Inactive IaaS, PaaS and SaaS Licenses Assigned but Unused Have Become Increasingly Costly
    • SAM’s Role in Delivering Business Value From Cloud Adoption
  • Software Publishers’ SaaS Revenue Growth and Reduced Audit Activity Prompts a Shift in SAM Focus to Managing Consumption
    • SAM Is a Critical Mechanism to Mitigate SaaS Cost Increases
    • License Compliance Risks Have Diminished With SaaS, Not Vanished
    • In Advance of a SaaS Migration, Audit Risk May Increase

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