Gartner Research

How to Achieve Digital Business Excellence by Mastering the Pervasiveness of Integration

Published: 05 December 2018

ID: G00373656

Analyst(s): Yefim Natis , Massimo Pezzini


To make customer experience, IoT, ecosystems, intelligence and IT systems work together, a digital platform must connect all these capabilities at scale and in a manageable way. To succeed, application leaders should define a strategic approach for this pervasive range of integration challenges.

Table Of Contents
  • Key Challenges



  • Secure the Investments and Managerial Focus Needed to Pursue an Integration Business Utility Strategy
  • Enable a Fully Responsive Digital Business Platform by Deploying a Comprehensive HIP
  • Increase Your Organization’s Business Agility by Facilitating Self-Service Integration Supported by an ISET

Case Study

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