Gartner Research

IT Key Metrics Data 2019: Executive Summary

Published: 17 December 2018

ID: G00375583

Analyst(s): Shreya Futela, Disha Badlani, Eric Stegman


This research contains enterprise-level IT spending and staffing metrics, as well as business productivity ratios for 21 vertical industries, collected throughout 2018 from a global audience. It provides an overall summary of the Key Industry Measures from the IT Key Metrics Data report series.

Table Of Contents


  • How Does Your IT Organization Stack Up Against the Competition?
    • IT Key Metrics Data Research Background
    • IT Key Metrics Data Key Industry Measures Overview
    • Using This Research
    • Gartner’s ITBudget Tool: Compare Your IT Metrics to Your Industry
    • Gartner IT Key Metrics Data Series
    • IT Key Metrics Data Source
    • Data Variations
  • Demographics
  • 2018 IT Investment Measures
    • Total IT Spending/Budget Definition
    • Points of Clarification
    • IT Intensity
    • Gartner’s Cost Value Matrix: Finding the Right Balance between your IT Cost Optimization and IT Investment Efforts
    • IT Spending as a Percent of Revenue, 2018
    • IT Spending as a Percent of Operating Expense, 2018
    • IT Spending per Employee, 2018
    • IT Spending Percent Change, 2017 to 2018
  • 2019 Outlook
    • IT Spending Percent Change, 2018 to 2019
    • IT Spending as a Percent of Revenue, 2019 Projected
    • IT Spending as a Percent of Operating Expense, 2019 Projected
    • IT Spending per Employee, 2019 Projected
  • IT Budget Distributions: Uncover the Facts
    • IT Operational Versus Capital Spending
    • Strategic IT Spending Portfolio: Run, Grow and Transform the Business IT Spending
    • IT Spending by Funding Source
    • IT Spending by Asset Category, 2018
    • Distribution of IT Spending by IT Functional Area, 2014 to 2018
  • IT Staffing Trends
    • IT Full-Time Equivalents as a Percent of Employees
    • Distribution of IT FTEs: Insourced Versus Contractor, 2018
    • Distribution of IT Staffing by IT Functional Area
  • Conclusions
  • Related IT Key Metrics Data Research
  • Appendix: Exploring Gartner's Prescriptive Benchmark Analytics Capabilities
    • Internal operations
    • Market perspective
    • Gartner Benchmark Analytics and Case Studies

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