Gartner Research

Critical Capabilities for Managed M2M Services, Worldwide

Published: 11 December 2018

ID: G00363574

Analyst(s): Eric Goodness , Pablo Arriandiaga , Godfrey Chua , Jonathan Davenport , Toni Nygren , Leif-Olof Wallin


Managed M2M vendors’ capabilities are focused on life cycle management connectivity platforms and security services. I&O leaders who are building IoT-enabled businesses should develop their sourcing approach with a focus on actionable security, service management and open ecosystems.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Aeris
    • AT&T
    • Deutsche Telekom
    • Eseye
    • Itron
    • KORE
    • KPN
    • Orange Business Services
    • Sierra Wireless
    • Sprint
    • Tele2 IoT
    • Telefónica
    • Telenor Connexion
    • Verizon
    • Vodafone
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Sourcing and Logistics Management
    • Service Management
    • Device, SIM and System Management
    • Application Management
    • Security Management
    • Reporting and Analytics
    • Multisourcing Service Integration
  • Use Cases
    • Secure Access to Information
    • M2M Outsourcing
    • Enabling Connected Products

Inclusion Criteria

  • Critical Capabilities Rating

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.