Gartner Research

Predicts 2019: AI and the Future of Work

Published: 13 December 2018

ID: G00375693

Analyst(s): Kanae Maita , Helen Poitevin , Cindi Howson , Moutusi Sau , Eric Hunter , Svetlana Sicular

Summary

Artificial intelligence techniques are reaching deeper into the work environment, not only destroying jobs but changing those that remain, for good and bad. IT leaders should use this research to anticipate negative responses to employee-facing AI projects and facilitate effective, ethical AI use.

Table Of Contents

Analysis

  • What You Need to Know
  • Strategic Planning Assumptions
    • Replay Prediction
  • A Look Back

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