Gartner Research

Magic Quadrant for Operations Support Systems

Published: 17 January 2019

ID: G00350915

Analyst(s): Amresh Nandan , Ramesh Marimuthu , Martina Kurth

Summary

This Magic Quadrant evaluates leading vendors of operations support systems to communications service providers. CSP infrastructure and operations leaders can use this evaluation for vendor/partner selection for modernization of their service design, fulfillment and assurance operations.

Table Of Contents

Market Definition/Description

  • Core Functionality
  • Adjacent Functionality

Magic Quadrant

  • Vendor Strengths and Cautions
    • Amdocs
    • Comarch
    • Ericsson
    • HPE
    • Huawei
    • IBM
    • Netcracker
    • Nokia
    • Oracle
    • Whale Cloud Technology
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion and Exclusion Criteria

Evaluation Criteria

  • Ability to Execute
  • Completeness of Vision
  • Quadrant Descriptions
    • Leaders
    • Challengers
    • Visionaries
    • Niche Players

Context

  • Changes From the 2017 Magic Quadrant
  • Key Findings

Market Overview

  • Vendors Not in the Magic Quadrant

Gartner Recommended Reading

  • Ability to Execute
  • Completeness of Vision

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