Gartner Research

Market Guide for Digital Commerce Search

Published: 25 February 2019

ID: G00382005

Analyst(s): Mike Lowndes

Summary

Innovations in search and product discovery are advancing quickly, and can be adopted without needing to rebuild entire digital commerce platforms. Application leaders in digital commerce can use this guide to understand the commerce search market and support related customer experience initiatives.

Table Of Contents

Market Definition

  • Market Description
  • Commerce Search Should Support Content Other Than Products

Market Direction

  • Two Trends: Personalization and Conversational Search

Market Analysis

  • Core Technologies
  • Core Search Capabilities
  • Extended Capabilities
  • Adjacent Capabilities

Representative Vendors

  • Market Introduction

Market Recommendations

Gartner Recommended Reading

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