Gartner Research

Market Guide for Finance and Accounting Business Process Outsourcing Service Providers

Published: 18 March 2019

ID: G00355632

Analyst(s): Alan Stanley , Cathy Tornbohm

Summary

BPO can improve overall financial health while cutting processing costs. Sourcing, procurement and vendor management leaders should contract beyond employee cost savings and work with providers on best practices and automation in accounts payable, accounts receivable and record-to-report services.

Table Of Contents

Market Definition

  • Market Description

Market Direction

  • Existing Performance Insights and Change Management Are a Must for Successful Adoption
  • Contracts Must Move to a Combination of Labor, Transaction and Business Outcomes to Drive Optimal Internal and External Behaviors

Market Analysis

Representative Vendors

  • Market Introduction

Market Recommendations

Gartner Recommended Reading

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