Gartner Research

Build a Digital Business Technology Platform to Support Insurance in 2030 and Beyond

Published: 26 April 2019

ID: G00385142

Analyst(s): Laurie Shotton , Kimberly Harris-Ferrante


The future eras of insurance will cause a seismic shift in business models in the industry. Insurance CIOs must develop a digital business technology platform roadmap aligned to these emerging models or jeopardize transformation success.

Table Of Contents


  • Industrialized Era
    • Recommendations for CIOs Operating in the Industrialized Era and Preparing for Future Eras
  • Integrated Era
    • Recommendations for CIOs Operating in the Integrated Era and Preparing for Future Eras
  • Intelligence Era
    • Recommendations for CIOs Operating in the Intelligent Era and Preparing for Future Eras
  • Invisible Era
    • Recommendations for CIOs Operating in the Invisible Era

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