Gartner Research

Cool Vendors for Conversational Platforms

Published: 29 April 2019

ID: G00387822

Analyst(s): Van Baker , Brian Manusama , Jim Scheibmeir , Saniye Alaybeyi , Anthony Mullen

Summary

Conversational platforms are improving as a result of new voice-driven capabilities, dialogue management extraction models and increased access to hardware devices. We identify the emerging vendors that application leaders should watch to enhance sales, service and digital commerce activities.

Table Of Contents

Analysis

  • What You Need to Know
  • Discourse.ai
  • mmuze
  • Mycroft
  • Solvvy
  • Trio
  • Where Are They Now?

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