Gartner Research

Market Guide for Online Fraud Detection

Published: 30 April 2019

ID: G00352548

Analyst(s): Jonathan Care, Akif Khan


Online fraud detection continues to grow in complexity with many solutions measuring dynamic behavioral characteristics. Security and risk management leaders responsible for fraud prevention should focus on creating a trusted ecosystem, and seek orchestrated solutions to improve customer experience.

Table Of Contents

Market Definition

  • Market Description

Market Direction

  • Technology Innovations Make Their Way From Financial to Retail and Other Markets
  • Machine Learning Continues to Gain Ground

Market Analysis

  • Who Buys Fraud?
  • Describing Capabilities/Categories

Representative Vendors

  • Market Introduction

Market Recommendations

  • As Fraud Threats Change and Evolve, Ensure That the Solution Can Flex and Accommodate New Modes of Customer Interaction
  • Make Decisions From All Vendor Data Sources on a Single Platform
  • Take an Omnichannel View of Fraud Detection
  • Evaluate Risk Across the Entire Customer Journey

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