Gartner Research

Market Trends: Top 5 Disruptions for CSPs, Worldwide, 2019-2024

Published: 02 May 2019

ID: G00387057

Analyst(s): King-Yew Foong, Amresh Nandan


An evolving competitive landscape and new technologies will disrupt communications service providers’ business and operating models. This research will enable CSPs to respond effectively and capture opportunities that arise.

Table Of Contents


Market Trend

  • Digital Technologies Will Create New Competition for CSPs, and Disrupt Their Operations and Business Models
    • Market Structure Trend: The Distinction Between Leaders and Stragglers Will Become More Pronounced
    • Trend 1: The Intensifying Clash of the Titans — CSPs Versus Cloud Infrastructure Providers
    • Trend 2: Legacy CSPs Will Face Intense Competition From New Cloud-Native CSPs
    • Trend 3: Leading CSPs Will Distance Themselves Further From Other CSPs by Becoming Data-Centric Organizations
    • Trend 4: Digital Twins Will Disrupt Traditional Network Deployment Models and 5G Management
    • Trend 5: Increasing Rivalry Between Nontraditional Competitors and CSPs for Private Network Opportunities

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