Gartner Research

Magic Quadrant for Robotic Process Automation Software

Published: 08 July 2019

ID: G00379618

Analyst(s): Saikat Ray, Cathy Tornbohm, Derek Miers, Marc Kerremans


As organizations look for ways to improve operational efficiency and integrate legacy systems with new enterprise applications and digital business, robotic process automation continues to grow its footprint. Here, we examine these market forces and the leading enterprise vendors for such software.

Table Of Contents

Market Definition/Description

  • Key Misconceptions, Challenges and Developments Surrounding RPA

Magic Quadrant

  • Vendor Strengths and Cautions
    • Another Monday
    • AntWorks
    • Automation Anywhere
    • AutomationEdge
    • Blue Prism
    • Datamatics
    • EdgeVerve Systems
    • HelpSystems
    • Jacada
    • Kofax
    • Kryon
    • NICE
    • NTT
    • Pegasystems
    • Servicetrace
    • Softomotive
    • UiPath
    • WorkFusion
  • Vendors Added and Dropped

Inclusion and Exclusion Criteria

  • Honorable Mentions

Evaluation Criteria

  • Ability to Execute
  • Completeness of Vision
  • Quadrant Descriptions
    • Leaders
    • Challengers
    • Visionaries
    • Niche Players


  • Use Case No. 1: Integration Using an Application’s UI
  • Use Case No. 2: Large-Scale Data Migration
  • Use Case No. 3: Augment Knowledge Workers

Market Overview

  • Market Adoption Trends
  • RPA Market Developments
  • RPA Market Constraints

Gartner Recommended Reading

  • Ability to Execute
  • Completeness of Vision

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