Gartner Research

Hype Cycle for I&O Automation, 2019

Published: 18 July 2019

ID: G00369788

Analyst(s): Manjunath Bhat


Automation is a critical lever that drives consistent quality and business agility as organizations adopt cloud computing, AI capabilities and DevOps practices. I&O leaders must leverage the technologies in this Hype Cycle to optimize costs, improve efficiency and deliver faster customer value.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • ML-Augmented DCs
    • Intelligent Infrastructure
    • SaaS Management Platforms
    • Site Reliability Engineering
    • Artificial Intelligence for IT Operations (AIOps) Platforms
    • Programmable Infrastructure
  • At the Peak
    • Composable Infrastructure
    • Immutable Infrastructure
    • Continuous Delivery
    • Application Release Orchestration
    • Container Management
    • Software Asset Management Tools
    • Intelligent Automation for Infrastructure Managed Services
    • Cloud Data Backup
    • DevOps Toolchain
    • Intelligent Automation (I&O)
    • Network Automation
    • Intent-Based Networking
  • Sliding Into the Trough
    • Software-Defined Infrastructure
    • Hybrid Cloud Computing
    • Cloud Application Discovery
    • DevSecOps
  • Climbing the Slope
    • Continuous Configuration Automation
    • DevOps
    • Cloud Migration
    • ITIL
    • Cloud Management Platforms
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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