Gartner Research

Hype Cycle for Human Capital Management Technology, 2019

Published: 23 July 2019

ID: G00371398

Analyst(s): Helen Poitevin


This Hype Cycle informs application leaders who are transforming HCM about the latest technological innovations in the market. It will help them prioritize investments by providing insights into the maturity of key applications and technologies.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • VR/AR Applications in Corporate Learning
    • Internal Talent Marketplace
    • Flexible Earned Wage Access
    • Learning Experience Platforms
    • Virtual Assistants in HCM
    • AI in Talent Acquisition
    • D&I in HCM
    • Employee Experience Tech (EXTech)
    • Next-Gen Talent Assessments
    • Virtual Assistants in Recruiting
    • Consumer HR Apps
    • PaaS (Platform as a Service) in HCM
    • Voice of the Employee
  • At the Peak
    • Freelancer Management Systems
    • Midoffice and Back-Office WFO
    • Next-Gen WFM
    • Unified Multicountry Payroll
    • Continuous Employee Performance Feedback
    • Machine Learning in HCM
    • Employee Wellness
  • Sliding Into the Trough
    • Employee Recognition and Reward Systems
    • Workforce Planning and Modeling
    • Digital HR Document Management
    • Video Recruiting
    • Integrated HR Service Management
    • Talent Analytics
    • Onboarding
    • Candidate Relationship Management and Recruitment Marketing
  • Climbing the Slope
    • Compensation Allocation for Line Managers
  • Entering the Plateau
    • Talent Management Suites
    • Cloud HCM Suites
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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