Gartner Research

Hype Cycle for Unified Workspaces, 2019

Published: 31 July 2019

ID: G00369954

Analyst(s): Nathan Hill


Unified workspaces deliver secure access to applications and data, using context to adapt to the task or location. The innovations in this Hype Cycle will power the future state of people-centric computing, increasingly augmented by machine learning, and form the foundations of the Digital Workplace.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • AR Cloud
    • Agile Endpoint Operations
    • Peer IT Support
    • Immersive Content and Workflow Creation Tools
    • Microapps
    • Multiexperience Development Platform
  • At the Peak
    • Bring Your Own Thing
    • Workplace Analytics
    • Conversational User Interfaces
    • Enterprise Wearable Device Management
    • Progressive Web Apps
    • Bots
    • SaaS-Delivered IAM
  • Sliding Into the Trough
    • Digital Dexterity
    • Mobile Threat Defense
    • Unified Workspaces
    • Unified Endpoint Management
    • Workspace Aggregators
    • Desktop as a Service
    • Mixed Reality
    • Virtual Assistants
    • Cloud Application Virtualization
    • Virtual Desktop Infrastructure Monitoring
    • Intelligent Apps
    • Server-Side Client Graphics
    • Citizen Developers
  • Climbing the Slope
    • Image Layering
  • Entering the Plateau
    • BYOD
    • Cloud Office
    • Content Collaboration Platforms
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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