Gartner Research

Digital Ethics by Design: A Framework for a Better Digital Business

Published: 31 July 2019

ID: G00421878

Analyst(s): Lydia Clougherty Jones , Jim Hare , Frank Buytendijk

Summary

With technology’s impact on society moving faster than businesses or governments can keep up with, unintended consequences are inevitable when digital ethics are an afterthought. Data and analytics leaders should use “digital ethics by design” as a moral framework to avoid the most common issues.

Table Of Contents

Analysis

  • Using Care Ethics as The Basis of Digital Ethics by Design
  • Implement Digital Ethics by Design Using the Four Pillars of Care Ethics
    • Empathy: How You Show You Really Care About Your Customers and Other Stakeholders
    • Responsibility: How You Deal With Unintended Consequences
    • Competence: How You Take Responsibility
    • Trust: Whether Others Have Confidence in Your Responsibility
    • In conclusion

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